RedBox issues

My Redbox Problem:

So I decided to rent a game from Redbox for someone else.  My girlfriends son has fallen ill, and I went out and tried to pick up a title for his PS4 to take his mind off of it.  I picked out a title, swiped my card, and I got a empty RedBox cartridge with a sticker in the middle.  Well, isn't that cute.

I am sure I am late to the party on how people are scamming RedBox out of 60$ games and circumventing their nifty method of renting.  This however, was the first time I managed to come across it.  It's not fun to be the guy on the receiving end of fraud.  It's also not fun to be the guy on hold waiting to tell the company about said fraud.  After waiting fifteen minutes for someone to get on the phone, they granted me a free rental coupon.  Whoopee.

So now I have to rent another game from another kiosk and hope this time the game is actually in the sleeve.  For the trouble a person was going through I might give a free coupon, but also reimburse the person's credit card.

The problem with today's 'I think everyone cares what I think' generation:

As soon as corporations jumped on twitter, it took a serious downturn.  Mobile app games 'Unleashing Stupid Promo Codes', Wendy's want's to ask everyone how the new Bacon Cheese Grease Heart Attack Burger tastes, and what do you think will happen in the next episode of who gives a crap? On top of that, companies seem to have followed suit by demanding you fill out a twenty page dissertation on why you think you should be allowed to cancel membership.

It's nonsense that really needs to stop.  Some kind of common sense needs to be infused back into these corporations.  We have technology, and smart people.  Fix the kiosks RedBox.  Make your fraud problem either disappear, or make it so its not a pain in the rear to get your money back if you can't do it right.  Don't make your customers angry? Isn't that business 101?

I fully realize that me writing in this BLOG puts me in the 'I think I everyone cares what I think' generation.  What can I say?